Esternial wrote:Soldati Senza Confini wrote:In my case, I just made it more difficult to find my real name, but y'all refused to delete the posts quoting said information, which is still a way to find that information. And if this is how data requests are handled, am I supposed to feel safe about your website when it involves doxxing threats and whatnot? When your moderation team can't even have a standardized process on how to deal with the most basic requests to handle information?
This is quite concerning.
At the very least Moderation should seek to censor this sensitive information quoted by those posts. I'm not sure how strong the legal protections are for platforms in this context, but it seems to me that the GDPR's Right to erasure applies to this.
I think this also puts the ball with phpBB. When a post is removed through the Moderation console, it should be possible to cascade this removal down to all posts that quote it, removing the quoted content. I'm not sure to what extent this is possible, but since each post has their own ID the dirty way of doing it would be to have a procedure to identify all posts featuring this ID and remove the content within the cited blockquote. However I don't know what your database or frontend looks like.
The user in question made an incorrect statement. We did in fact go back and delete the quoted material. I just checked the associated tasks.
The problem here was the some of the threads had been locked or archived. However, for a Mod, it's not obvious to us when that's the case. For regular users, you can tell when the edit or reply button is suddenly gone. Mods however never lose said buttons so when Soldati Senza Confini's request came in, it was missed that he could not in fact edit those threads. When it was pointed out, we went back in and did that.
And no, there is NO way to to the cascade thing, all post removals are manual. We do have mass move, but that's EVERY post. Not in a thread, I mean, EVERY post.
I am very curious though... if doxxing and threats of is so rampant in General, why has it not been reported here? I admit I am not as active as I used to be because of RL, but I do try to check Moderation regularly and it's been crickets.
Can you (meaning the wider audience, not you specifically Est) link to any of this?