Hello,
I thank the Moderation and Staff for allowing such a progressive and open dialogue between members of the community and themselves. This process, while tiring and requiring great effort, is greatly appreciated. Just as I as a truck driver must spend time with the several communities I administrate, own, run, and assist in, I understand fully the requirements of the staff to spend precious time here to address this issue. I also understand that the moderator responsible for the decision of deletion did so on the grounds of being too busy to properly and adequately handle the situation.
We are all only human.
If this has been any other individual then perhaps the backlash to the community and from the community would not have been as massive. In fact, doing such a procedure to handle such content with very little time to address the issue is a common practice in many communities with extensive members and little staff. However, the failure here was the staff not realizing the individual in question, their past poor decisions of enforcement, and their lack of care for a very seated and inspiring and long standing member of this community. Wrongs have been done on both sides, however there is only one clear solution to moving forward.
You must, you must, consider heavily retracting your poor decision of deletion. Moving forward, I encourage and in fact implore you to get with Kraven and apply an appropriate punishment that assists in this players learning of rules and procedures you all failed to enforce. This will show the community you are willing to take a step back and rethink your approach as well as being progressive and helpful. Furthermore, if you consider the events trauma and lesson enough for the player, you can make a community announcement to assist further players in possible violations so you can adequately follow the rules you, again, failed to properly and responsibly enforce.
I encourage the staff to undo the harm they have caused, to help the player reacquaint with your professionalism and hospitality, and help the community see your benevolent behavior and willingness to move with the community and evolve as well as present progressive behavior. Then, and only then, do I recommend the staff moving forward snd establishing a clear and concise method of enforcing rules progressively and with care.
The way this situation has been handled has absolutely demolished and destroyed the trust between the community and the staff. That trust is rebuilding thanks to all of your wonderful efforts at ensuring we have a voice. If we continue with this behavior, we can build on this critical success so you can properly enforce the rules with the communities greatest cooperation. But wrongs must be undone so the community can learn to cooperate again. Help us trust you.
You have done so fantastically. I applaud your advances and your critical successes. I am positive a greater outcome can come from this horrible situation where we can undo this policy of retroactive enforcement and replace it with a mature and professional approach so we as players can work with the staff and moderation. We want to work with you. Help us help you.
Thank you for allowing me to speak.
