NATION

PASSWORD

Forgotten password email not being sent

Bug reports, general help, ideas for improvements, and questions about how things are meant to work.
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Tablestaniland
Civilian
 
Posts: 1
Founded: May 09, 2022
Ex-Nation

Forgotten password email not being sent

Postby Tablestaniland » Sun Jun 19, 2022 4:37 am

I have been trying to log into my puppet that CTE’ed and through the forgotten password (can’t find it in my password notebook). But when I put in my email it doesn’t send. Doesn’t work for other email addresses too.

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Catalonia 2070 RP
Chargé d'Affaires
 
Posts: 355
Founded: Sep 29, 2021
Iron Fist Consumerists

Postby Catalonia 2070 RP » Sun Jun 19, 2022 4:39 am

Tablestaniland wrote:I have been trying to log into my puppet that CTE’ed and through the forgotten password (can’t find it in my password notebook). But when I put in my email it doesn’t send. Doesn’t work for other email addresses too.

You need to set your email before your nation CTE's. If I only needed to enter my email to get a forgotten password, then I'd be able to hack you instantly.

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Frisbeeteria
Senior Game Moderator
 
Posts: 27253
Founded: Dec 16, 2003
Capitalizt

Postby Frisbeeteria » Sun Jun 19, 2022 6:00 am

Tablestaniland wrote:I have been trying to log into my puppet that CTE’ed and through the forgotten password (can’t find it in my password notebook). But when I put in my email it doesn’t send. Doesn’t work for other email addresses too.

You can file a Getting Help Request with both the nation name and the emails you tried, and we can maybe give you a hint. If you didn't set or don't have access to that email, the nation is lost to you.

Players should set the recovery email to the same email on every nation. It's much easier to remember and it prevents accidental multiing.


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