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Telegram Viewer Glitched? *Fixed*

Bug reports, general help, ideas for improvements, and questions about how things are meant to work.
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Autonomous Unified Territories
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Posts: 94
Founded: Jul 20, 2013
Father Knows Best State

Telegram Viewer Glitched? *Fixed*

Postby Autonomous Unified Territories » Thu Jan 11, 2018 2:55 pm

Hello!

I just sent a PM that seems to have glitched by telegram viewer.

https://i.imgur.com/oqOe0XO.jpg

I can see older ones down if I scroll, but the new message just takes a huge part of the screen without showing any info.


Any idea what's up?
Last edited by Autonomous Unified Territories on Mon Jan 15, 2018 1:43 pm, edited 1 time in total.

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Frisbeeteria
Senior Game Moderator
 
Posts: 27796
Founded: Dec 16, 2003
Capitalizt

Postby Frisbeeteria » Thu Jan 11, 2018 5:13 pm

I'm not seeing any abnormalities in recent telegrams. You've gotten one recent unread Compliance Commission telegram (that's completely normal) in the last 2 days. That's it.

Try clearing your browser cache and closing / reopening your browser.

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Havl
Minister
 
Posts: 2687
Founded: Dec 06, 2004
Left-wing Utopia

Postby Havl » Thu Jan 11, 2018 8:02 pm

I’m having the same issue, too (even after clearing cache and restarting the browser).
Same flag, same motto, same whatever since 2004.
Champions: World Cup of Hockey 20, 21, 22, 25
Hosts: NationStates Sports Car Series 1, 2, 3, 4

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Autonomous Unified Territories
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Posts: 94
Founded: Jul 20, 2013
Father Knows Best State

Postby Autonomous Unified Territories » Thu Jan 11, 2018 8:39 pm

Frisbeeteria wrote:I'm not seeing any abnormalities in recent telegrams. You've gotten one recent unread Compliance Commission telegram (that's completely normal) in the last 2 days. That's it.

Try clearing your browser cache and closing / reopening your browser.


Yeah, so I can't see that first recent message. Tried that, issue persists.

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Pasong Tirad
Postmaster-General
 
Posts: 11943
Founded: May 31, 2007
Democratic Socialists

Postby Pasong Tirad » Fri Jan 12, 2018 1:20 pm

Hi! I have this bug too. Can't view the latest telegram, but I can view some of my older ones if I scroll down.

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Enfaru
Minister
 
Posts: 2921
Founded: Apr 20, 2012
Ex-Nation

Postby Enfaru » Fri Jan 12, 2018 3:19 pm

Right all:

What Operating System are you using?

Which browser and which version of said browser are you using?

Have you tried disabling all your extensions/plugins, does the problem persist?

Are you using NS++, have you disabled this and tried without?

Have you tried a different browser, does the problem persist?

Do you have another device that you can try? Does the problem exist there as well?

---

You may also want to consider performing a "Hard Refresh" on your browser, clearing all cookies and cache. I would also advise trying a different user profile. If the problem disappears then, then the problem is with your browser and you will need to consult with them.
Last edited by Enfaru on Fri Jan 12, 2018 3:21 pm, edited 1 time in total.
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Myraxia: One does not learn to GM; One throws oneself in and prays they don't fuck up too badly.
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Sov-1
Political Columnist
 
Posts: 3
Founded: Nov 03, 2017
Ex-Nation

Telegrams disappear

Postby Sov-1 » Sat Jan 13, 2018 11:10 am

When I click on the telegram page, at first it comes up, only for about 1 quarter of a second, then it disappears and i am left with a blank space where the telegrams used to be!

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Autonomous Unified Territories
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Posts: 94
Founded: Jul 20, 2013
Father Knows Best State

Postby Autonomous Unified Territories » Sat Jan 13, 2018 4:08 pm

Same ^

Specs: i7 4790k, 12GB DD4 RAM, 2x 512GB SSD, 1x 1TB HDD, 1x 2TB HDD, Nvidia GeForce GTX 970 4GB, 650W PSU

What Operating System are you using? Win 10 Anniversary Update,

Which browser and which version of said browser are you using? Chrome 63.0.3239.132 (Official Build) (64-bit)

Have you tried disabling all your extensions/plugins, does the problem persist? Yep.

Are you using NS++, have you disabled this and tried without? No, don't know what that is.

Have you tried a different browser, does the problem persist? Yes

Do you have another device that you can try? Does the problem exist there as well? Yes, tried on my 2014 Thinkpad laptop with Chrome, same issue.

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BloomFairy
Civil Servant
 
Posts: 8
Founded: Jan 16, 2015
Democratic Socialists

Postby BloomFairy » Sat Jan 13, 2018 11:56 pm

I'm having this same issue.. sadly.

What Operating System are you using? Windows 10

Which browser and which version of said browser are you using? Chrome Version 63.0.3239.132 (Official Build) (64-bit)

Have you tried disabling all your extensions/plugins, does the problem persist? Yes.

Are you using NS++, have you disabled this and tried without? What's NS++?

Have you tried a different browser, does the problem persist? Yes, tried Edge as well.

Do you have another device that you can try? Does the problem exist there as well? Yes, tried with my phone and it still exists.

It only happens on the first page.

I'm not sure how to correctly explain this, but the F12 button with FN brings up a 'debugger' of sorts.. and I found this when I was seeing if an error pops up: http://puu.sh/z1cAs/e422c65d54.png

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Enfaru
Minister
 
Posts: 2921
Founded: Apr 20, 2012
Ex-Nation

Postby Enfaru » Sun Jan 14, 2018 4:21 am

okay i can confirm that this isn't a site glitch as I have tested both Chrome and Firefox myself and the problem does not occur.

That "mobile device"/laptop is that also Windows 10?
Sovereign Charter Quick Links
Factbook · Role-plays · RMB · Map (Origin | Quantum) · Chat · Members: 73
Myraxia: One does not learn to GM; One throws oneself in and prays they don't fuck up too badly.
Game Master
Founder of the Sovereign Charter,
4th President and,
Tutor of the College of Theatrics

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Avrostadt
Lobbyist
 
Posts: 14
Founded: Jun 05, 2017
Ex-Nation

Postby Avrostadt » Sun Jan 14, 2018 11:54 am

Seems like I'm not alone with this issue.

What Operating System are you using? Windows 10
Which browser and which version of said browser are you using? Version 63.0.3239.132 (Official Build) (64-bit)
Have you tried disabling all your extensions/plugins, does the problem persist? Yes
Are you using NS++, have you disabled this and tried without? Yes
Have you tried a different browser, does the problem persist? Yes
Do you have another device that you can try? Does the problem exist there as well? Yes, I've tried my phone and an iPad

When I first load the page, I can see all the telegrams (and they are in the correct place) for a split second. If I scroll down, I can see all the telegrams aside from the most recent one. Additionally, the page "freezes" for a few seconds before I can smoothly scroll down again.

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Autonomous Unified Territories
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Posts: 94
Founded: Jul 20, 2013
Father Knows Best State

Postby Autonomous Unified Territories » Sun Jan 14, 2018 12:09 pm

Enfaru wrote:okay i can confirm that this isn't a site glitch as I have tested both Chrome and Firefox myself and the problem does not occur.

That "mobile device"/laptop is that also Windows 10?


For me, no.

The thinkpad I used was an i3, 128gb SSD, 4gb DDR3 RAM, Win 7 Pro SP1

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[violet]
Executive Director
 
Posts: 16205
Founded: Antiquity

Postby [violet] » Sun Jan 14, 2018 2:29 pm

I can confirm there is a particular telegram that causes a page-breaking display bug on all nations who try to view it. Working on a fix.

e: Fixed for that telegram.
Last edited by [violet] on Sun Jan 14, 2018 6:57 pm, edited 1 time in total.

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Avrostadt
Lobbyist
 
Posts: 14
Founded: Jun 05, 2017
Ex-Nation

Postby Avrostadt » Sun Jan 14, 2018 6:50 pm

The issue has been remedied (for me, at least). Thank you to those who pointed this problem out and the moderators who fixed it.

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Autonomous Unified Territories
Attaché
 
Posts: 94
Founded: Jul 20, 2013
Father Knows Best State

Postby Autonomous Unified Territories » Sun Jan 14, 2018 9:49 pm

Avrostadt wrote:The issue has been remedied (for me, at least). Thank you to those who pointed this problem out and the moderators who fixed it.


Same, thank you very much!

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Pasong Tirad
Postmaster-General
 
Posts: 11943
Founded: May 31, 2007
Democratic Socialists

Postby Pasong Tirad » Sun Jan 14, 2018 11:15 pm

[violet] wrote:I can confirm there is a particular telegram that causes a page-breaking display bug on all nations who try to view it. Working on a fix.

e: Fixed for that telegram.

Thank you, [violet]! My nation will now convert to Violetism once we get the issue.

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BloomFairy
Civil Servant
 
Posts: 8
Founded: Jan 16, 2015
Democratic Socialists

Postby BloomFairy » Mon Jan 15, 2018 7:58 am

Thank you very much!


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