Established in the Azores in 1941 and with almost seventy-five years of flights and eighty years of History, SATA has at its core the depth of the Azorean soul and is committed to overcoming the archipelago's isolation.
Composed of two airlines and an aerodrome managing body in the Archipelago of the Azores, the SATA Group has affirmed itself as an international airline that embraces the mission of building Atlantic bridges between the Azores and the world.
SATA currently operates a vast network of regular national and international routes, playing an essential role in the economic and social development of the Autonomous Region of the Azores.
Comfort Class Meals
Your trip to the Azores starts on board with our meals inspired by our central destination! Fresh, high-quality products make up our menus, complemented by wines specially selected for you. We offer a dining experience in the clouds that will take you to the nine islands of this magical archipelago without leaving your seat.
Medium-haul and long-haul flights
A complimentary meal will be served, accompanied by drinks.
Special meals
If you have any food restrictions, ask us for your special meal suited to your needs when booking for your long-haul flight through our Contact Center or at any SATA Azores Airlines sales point up to 7 days before your flight departure time. We offer vegetarian meals, specific meals for diabetics or special meals for children and babies.
Note: Some types of special meals may not be available at all airports, so your request will be on standby until confirmation.
Food allergies and intolerances
If you have a severe allergy due to airborne inhalation / exposure to a certain food, we cannot guarantee that the aircraft cabin is free of the allergen in question, as the onboard service cannot be altered, and we cannot control the food / products that other passengers are carrying.
Before traveling, and to avoid any inconveniences, we recommend that you see your doctor. If necessary, carry the appropriate medication for your condition in your hand luggage.
Frequently asked questions
What snacks, drinks, and meals will be available on board?
We have a wide range of meals and snacks available for purchase on board.
Are there gluten-free meal or snack options available?
Passengers can choose between gluten-free, lactose-free, vegan, and vegetarian options.
Are there quantity limits per passenger?
There is no quantity limit per passenger. However, the products available on board are limited and subject to stock availability during the flight. In addition, each transaction is limited to a maximum of 10000 escudos.
How do I get a receipt for items purchased on board during my flight?
At SATA Azores Airlines, sustainability is a priority. That's why all our receipts are digital and available on our website, where you can request them quickly and conveniently.
You can request an electronic receipt here.
What payment methods are accepted on board?
Credit and debit cards are accepted as payment methods: American Express, Apple Pay, Chip and Pin, Contactless, Mastercard, Samsung Pay, Visa, and Google Pay.
Payment currency: Escudos or NSD only. Payment limit: 100000 escudos per transaction.
Cash, checks, vouchers, and prepaid cards are not accepted.
In what situations can water be served on board if not purchased through the Buy-on-Board service?
Water is available whenever requested, in first aid situations, or for operational reasons.
Is it allowed to fill passengers‘ personal bottles?
No. Filling passengers’ personal bottles with cold or hot water is not permitted.
To Fly to Azores Isles
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Our Business Class[/align]
Business class travel offers significant advantages over economy class, including enhanced comfort, priority services, and a more premium experience. These benefits can make long-haul flights more enjoyable and efficient.
Enhanced Comfort:
Premium Seating:
Business class seats are generally larger, more comfortable, and often lie-flat, providing a more restful experience, especially on long flights.
Extra Space:
Business class cabins offer more legroom and overall space, allowing for better stretching and movement.
Priority Services:
Expedited Check-in and Security:
Business class passengers often have priority check-in and security lines, saving time and reducing stress.
Priority Boarding:
Business class passengers are typically among the first to board the plane, allowing them to settle in and relax before the main boarding.
Premium Amenities and Services:
Gourmet Dining:
Business class often features a more extensive and high-quality menu with a range of alcoholic and non-alcoholic beverages.
Lounge Access:
Many business class passengers have access to airline lounges, offering a comfortable and quiet space to relax before departure.
In-Flight Entertainment:
Enhanced in-flight entertainment systems and connectivity options may be available in business class, adding to the overall experience.
Amenity Kits:
Business class passengers often receive amenity kits with items like socks, eye masks, and toiletries to enhance comfort.
Generous Baggage Allowance:
Business class passengers may have a more generous baggage allowance, providing greater flexibility when packing.
Other Potential Benefits:
More privacy:
Business class cabins typically offer more privacy than economy, allowing for a more focused or relaxed environment.
Flexibility and Priority Services:
Business class can offer more flexibility and priority services, making travel smoother and more enjoyable.
Better connectivity:
Many business class cabins offer onboard Wi-Fi and power outlets, allowing passengers to stay connected and productive.
Enhanced baggage handling:
Priority baggage handling may be available, ensuring that luggage arrives promptly after landing.
Comfortable and relaxing experience:
The overall experience in business class is designed to be more comfortable and relaxing, allowing passengers to arrive at their destination feeling refreshed and ready.
