Shazbotdom wrote:I prefer a locally owned Ice Cream place here called Creole Creamery. I find they are better, tenfold, over ColdStone.
My mom is allergic to nuts, to the point of us having to use her Epi-Pen and rush to the hospital because she goes into anaphylaxis.
I took her to Coldstone ONCE. There I watched them put together another customer's nut-filled sundae, decide there wasn't enough ice cream, then PUT THE SAME ICE CREAM SPADE THEY JUST MIXED NUTS INTO THE DESSERT BACK INTO THE ICE CREAM CONTAINER.
I said, "Hey -- you know you just mixed nuts with that spade -- and you put it back into the ice cream...."
And the person behind the counter said, "So?"
Now, if you work in food prep, you should know about cross contamination. You really should.
"If someone is allergic to nuts, you've contaminated that tub of ice cream, and they could die from it you know."
The person behind the counter just shrugged and went on doing what they were doing.
I got my mom out of there. I had been there with my nieces before and thought "overpriced for melty ice cream" but "actively not giving a shit about killing customers" made it the last time I ever went in.
Sent an email to corporate; got no response, so I guess they don't give a shit either.