Friend unable to access forums

[The Batavia]

Hello, a friend on a discord server I am, South Reinkalistan, in is unable to get onto the forums
Anytime he tries, it says that his password is wrong
He can however get onto the main site just fine without issues

What could the problem possibly be?

[Sedgistan]

Please don't post on behalf of forumbanned players. They can submit a Getting Help Request if they want to appeal the ban.