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I Keep Getting Logged Out

Bug reports, general help, ideas for improvements, and questions about how things are meant to work.
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Emazia
Envoy
 
Posts: 323
Founded: May 04, 2019
Right-wing Utopia

I Keep Getting Logged Out

Postby Emazia » Mon Jul 27, 2020 2:41 pm

Alright, this is an issue that has been plaguing me for months, but I've only bothered to do it now since it seems to be ramping up. I had my nation open in a private window (closed it now since it was redundant, when I was doing something with a different nation on my non-private window), and I just closed it, although it was happening, albeit to a lesser degree, prior to the problem.

It happens on both phone and laptop, and regardless of what I turn on and off in my addons. I use Firefox but it doesn't seem to be a browser problem since it happens to my phone too...Please help me, this is annoying.

Also, on another note, this literally happened while I was typing this. :(
“We could manage to survive without the money changers and stockbrokers, but we would rather find it difficult to survive without miners, steel workers and those who cultivate the land.” - Nye Bevan

“The mutual-aid tendency in man has so remote an origin, and is so deeply interwoven with all the past evolution of the human race, that is has been maintained by mankind up to the present time, notwithstanding all vicissitudes of history.” - Peter Krotopkin,

User avatar
Trotterdam
Powerbroker
 
Posts: 8726
Founded: Jan 12, 2012
Left-Leaning College State

Postby Trotterdam » Mon Jul 27, 2020 3:57 pm

It helps to explain what the issue is. When do you get logged out?

You will get automatically logged out if you spend too much time without doing anything, which is entirely intentional. You can enable autologin in your settings, which won't actually prevent you from getting logged out, but will feel similar to that from a user perspective.

If you mean something else, you need to be clearer.

User avatar
Emazia
Envoy
 
Posts: 323
Founded: May 04, 2019
Right-wing Utopia

Postby Emazia » Mon Jul 27, 2020 4:00 pm

Trotterdam wrote:It helps to explain what the issue is. When do you get logged out?

You will get automatically logged out if you spend too much time without doing anything, which is entirely intentional. You can enable autologin in your settings, which won't actually prevent you from getting logged out, but will feel similar to that from a user perspective.

If you mean something else, you need to be clearer.

I am doing a lot of things, sometimes I get logged out mid-writing a (short) post.

What happens is (and this is only on the forums), I spend a few minutes doing ANYTHING, even browsing or submitting short messages every minute or so, and it automatically logs me out for some reason. Don't know why.
“We could manage to survive without the money changers and stockbrokers, but we would rather find it difficult to survive without miners, steel workers and those who cultivate the land.” - Nye Bevan

“The mutual-aid tendency in man has so remote an origin, and is so deeply interwoven with all the past evolution of the human race, that is has been maintained by mankind up to the present time, notwithstanding all vicissitudes of history.” - Peter Krotopkin,

User avatar
SherpDaWerp
Diplomat
 
Posts: 732
Founded: Mar 02, 2016
Civil Rights Lovefest

Postby SherpDaWerp » Mon Jul 27, 2020 4:16 pm

Emazia wrote:
Trotterdam wrote:It helps to explain what the issue is. When do you get logged out?

You will get automatically logged out if you spend too much time without doing anything, which is entirely intentional. You can enable autologin in your settings, which won't actually prevent you from getting logged out, but will feel similar to that from a user perspective.

If you mean something else, you need to be clearer.

I am doing a lot of things, sometimes I get logged out mid-writing a (short) post.

What happens is (and this is only on the forums), I spend a few minutes doing ANYTHING, even browsing or submitting short messages every minute or so, and it automatically logs me out for some reason. Don't know why.

I'm pretty sure login/logout issues can be caused by cookie settings - the game needs to store cookies in your browser to keep you logged in, so blocking cookies can stop the site from keeping you logged in across pages. Check your cookie settings to see if NS is allowed to save information.

EDIT: I've also just noticed that the forum lists you as an "Ex-Nation", which might hint at some underlying issues? However, it might just mean your forum profile and gameside profile are out-of-sync. Mods/Techies can fix that, though, so if/when one happens across the thread they should definitely check that out.
Last edited by SherpDaWerp on Mon Jul 27, 2020 4:18 pm, edited 1 time in total.

User avatar
Emazia
Envoy
 
Posts: 323
Founded: May 04, 2019
Right-wing Utopia

Postby Emazia » Mon Jul 27, 2020 4:17 pm

SherpDaWerp wrote:
Emazia wrote:I am doing a lot of things, sometimes I get logged out mid-writing a (short) post.

What happens is (and this is only on the forums), I spend a few minutes doing ANYTHING, even browsing or submitting short messages every minute or so, and it automatically logs me out for some reason. Don't know why.

I'm pretty sure login/logout issues can be caused by cookie settings - the game needs to store cookies in your browser to keep you logged in, so blocking cookies can stop the site from keeping you logged in across pages. Check your cookie settings to see if NS is allowed to save information.

I am fairly sure it is not that as my phone has cookies enabled, my laptop does not and they both face the problem.
“We could manage to survive without the money changers and stockbrokers, but we would rather find it difficult to survive without miners, steel workers and those who cultivate the land.” - Nye Bevan

“The mutual-aid tendency in man has so remote an origin, and is so deeply interwoven with all the past evolution of the human race, that is has been maintained by mankind up to the present time, notwithstanding all vicissitudes of history.” - Peter Krotopkin,

User avatar
SherpDaWerp
Diplomat
 
Posts: 732
Founded: Mar 02, 2016
Civil Rights Lovefest

Postby SherpDaWerp » Mon Jul 27, 2020 4:20 pm

Emazia wrote:
SherpDaWerp wrote:I'm pretty sure login/logout issues can be caused by cookie settings - the game needs to store cookies in your browser to keep you logged in, so blocking cookies can stop the site from keeping you logged in across pages. Check your cookie settings to see if NS is allowed to save information.

I am fairly sure it is not that as my phone has cookies enabled, my laptop does not and they both face the problem.

Logging in on another device (as in phone/laptop) will also invalidate a logged-in session for any other device you've used or are using - are you only browsing on one device at a time?

User avatar
Trotterdam
Powerbroker
 
Posts: 8726
Founded: Jan 12, 2012
Left-Leaning College State

Postby Trotterdam » Mon Jul 27, 2020 4:21 pm

To be clear, this does not only happen when you're using private windows? Because you mentioned that you were, and that could mess with cookie settings.

User avatar
Emazia
Envoy
 
Posts: 323
Founded: May 04, 2019
Right-wing Utopia

Postby Emazia » Mon Jul 27, 2020 4:25 pm

Trotterdam wrote:To be clear, this does not only happen when you're using private windows? Because you mentioned that you were, and that could mess with cookie settings.

Nope. It happens regardless.

SherpDaWerp wrote:
Emazia wrote:I am fairly sure it is not that as my phone has cookies enabled, my laptop does not and they both face the problem.

Logging in on another device (as in phone/laptop) will also invalidate a logged-in session for any other device you've used or are using - are you only browsing on one device at a time?

No. Is that the problem?
“We could manage to survive without the money changers and stockbrokers, but we would rather find it difficult to survive without miners, steel workers and those who cultivate the land.” - Nye Bevan

“The mutual-aid tendency in man has so remote an origin, and is so deeply interwoven with all the past evolution of the human race, that is has been maintained by mankind up to the present time, notwithstanding all vicissitudes of history.” - Peter Krotopkin,

User avatar
SherpDaWerp
Diplomat
 
Posts: 732
Founded: Mar 02, 2016
Civil Rights Lovefest

Postby SherpDaWerp » Mon Jul 27, 2020 4:30 pm

Emazia wrote:
SherpDaWerp wrote:Logging in on another device (as in phone/laptop) will also invalidate a logged-in session for any other device you've used or are using - are you only browsing on one device at a time?

No. Is that the problem?

It could be the problem - if you open and log into NS as "Emazia" on your phone, it will log you out of NS (as "Emazia") on your laptop, and vice versa. You can't be logged in as the same nation on multiple devices.

User avatar
Emazia
Envoy
 
Posts: 323
Founded: May 04, 2019
Right-wing Utopia

Postby Emazia » Mon Jul 27, 2020 4:31 pm

SherpDaWerp wrote:
Emazia wrote:No. Is that the problem?

It could be the problem - if you open and log into NS as "Emazia" on your phone, it will log you out of NS (as "Emazia") on your laptop, and vice versa. You can't be logged in as the same nation on multiple devices.

I see. Is this something they are working to change or not?
“We could manage to survive without the money changers and stockbrokers, but we would rather find it difficult to survive without miners, steel workers and those who cultivate the land.” - Nye Bevan

“The mutual-aid tendency in man has so remote an origin, and is so deeply interwoven with all the past evolution of the human race, that is has been maintained by mankind up to the present time, notwithstanding all vicissitudes of history.” - Peter Krotopkin,

User avatar
SherpDaWerp
Diplomat
 
Posts: 732
Founded: Mar 02, 2016
Civil Rights Lovefest

Postby SherpDaWerp » Mon Jul 27, 2020 4:37 pm

Emazia wrote:
SherpDaWerp wrote:It could be the problem - if you open and log into NS as "Emazia" on your phone, it will log you out of NS (as "Emazia") on your laptop, and vice versa. You can't be logged in as the same nation on multiple devices.

I see. Is this something they are working to change or not?

No, that is a deliberate decision. There's no realistic need to be logged in as the same nation on multiple devices, and there's almost certainly security risks that would result from allowing that practice.

If that's what's causing the issue - just don't use your phone and laptop at the same time! Play NS on your laptop and leave your phone somewhere else, or have a second nation and log in as that nation on your phone.

User avatar
Emazia
Envoy
 
Posts: 323
Founded: May 04, 2019
Right-wing Utopia

Postby Emazia » Mon Jul 27, 2020 4:38 pm

SherpDaWerp wrote:
Emazia wrote:I see. Is this something they are working to change or not?

No, that is a deliberate decision. There's no realistic need to be logged in as the same nation on multiple devices, and there's almost certainly security risks that would result from allowing that practice.

If that's what's causing the issue - just don't use your phone and laptop at the same time! Play NS on your laptop and leave your phone somewhere else, or have a second nation and log in as that nation on your phone.

Alright, thanks for the help!

I wish we had some sort of reward emoji, but just have some virtual cookies and free facemasks!
“We could manage to survive without the money changers and stockbrokers, but we would rather find it difficult to survive without miners, steel workers and those who cultivate the land.” - Nye Bevan

“The mutual-aid tendency in man has so remote an origin, and is so deeply interwoven with all the past evolution of the human race, that is has been maintained by mankind up to the present time, notwithstanding all vicissitudes of history.” - Peter Krotopkin,

User avatar
Luna Amore
Issues Moderator
 
Posts: 12223
Founded: Antiquity
Benevolent Dictatorship

Postby Luna Amore » Mon Jul 27, 2020 8:52 pm

SherpDaWerp wrote:EDIT: I've also just noticed that the forum lists you as an "Ex-Nation", which might hint at some underlying issues? However, it might just mean your forum profile and gameside profile are out-of-sync. Mods/Techies can fix that, though, so if/when one happens across the thread they should definitely check that out.

Resync'd.
Max: The code changelog says, "Added 'butthole' by mod request"
Lenyo: This dilemma needs an option that Luna would support in RL.

The tao that can be told is not the eternal Tao. The name that can be named is not the eternal Name. The unnamable is the eternally real. Naming is the origin of all particular things. Free from desire, you realize the mystery. Caught in desire, you see only the manifestations. Yet mystery and manifestations arise from the same source. This source is called darkness. Darkness within darkness. The gateway to all understanding

User avatar
Emazia
Envoy
 
Posts: 323
Founded: May 04, 2019
Right-wing Utopia

Postby Emazia » Tue Jul 28, 2020 12:42 am

Luna Amore wrote:
SherpDaWerp wrote:EDIT: I've also just noticed that the forum lists you as an "Ex-Nation", which might hint at some underlying issues? However, it might just mean your forum profile and gameside profile are out-of-sync. Mods/Techies can fix that, though, so if/when one happens across the thread they should definitely check that out.

Resync'd.

Thank you for your help!
“We could manage to survive without the money changers and stockbrokers, but we would rather find it difficult to survive without miners, steel workers and those who cultivate the land.” - Nye Bevan

“The mutual-aid tendency in man has so remote an origin, and is so deeply interwoven with all the past evolution of the human race, that is has been maintained by mankind up to the present time, notwithstanding all vicissitudes of history.” - Peter Krotopkin,

User avatar
Indo States
Diplomat
 
Posts: 925
Founded: Jan 05, 2018
Moralistic Democracy

Postby Indo States » Thu Jul 30, 2020 6:23 am

One Question, Do you enabled the "Log-in Automatically" on your Device or Computer? So, if you are logging in, You don't need to Type your Nation Name and Password. But, this Feature may not work on Private Tabs for Some Reasons.
Last edited by Indo States on Thu Jul 30, 2020 6:25 am, edited 1 time in total.
Fédération Fatimanienné - Fatiman Federation
Country of Freedom and Education





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