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I am off one issue today.

Bug reports, general help, ideas for improvements, and questions about how things are meant to work.
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Manhat
Spokesperson
 
Posts: 105
Founded: May 23, 2011
Inoffensive Centrist Democracy

I am off one issue today.

Postby Manhat » Tue May 23, 2017 3:31 pm

I had less than 5 issues, I had 2 issues from 6 am and 12 pm and I have my game set to get issues at 12 am, 6 am, 12 pm and 6 pm, today's 6 pm issue didn't arrive. The timer hit 0 and nothing arrived. Then it said your next issue is in 6 hours. Here is a screenshot of my notices. http://imgur.com/a/OlkrL

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German England and Russia
Chargé d'Affaires
 
Posts: 382
Founded: Jun 12, 2016
Ex-Nation

Postby German England and Russia » Tue May 23, 2017 3:33 pm

Did you try refreshing the page?

Did you try turning it off and on again?

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Manhat
Spokesperson
 
Posts: 105
Founded: May 23, 2011
Inoffensive Centrist Democracy

Postby Manhat » Tue May 23, 2017 3:47 pm

German England and Russia wrote:Did you try refreshing the page?

Did you try turning it off and on again?


Yes, I have refreshed and logged in and out.


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Manhat
Spokesperson
 
Posts: 105
Founded: May 23, 2011
Inoffensive Centrist Democracy

Postby Manhat » Tue May 23, 2017 4:28 pm

Frisbeeteria wrote:You seem to be about an hour and a half late on your normal issue time. I have no explanation, just confirming issue logs.


Odd it was working fine this morning. How can I fix this? Get 5 issues again, sacrifice number 6 and answer or dismiss at a time I want?

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Frisbeeteria
Senior Game Moderator
 
Posts: 27796
Founded: Dec 16, 2003
Capitalizt

Postby Frisbeeteria » Tue May 23, 2017 4:38 pm

Manhat wrote:How can I fix this?

I have no idea. You could wait for [violet] to take a look at this thread, but that's always a guess as to whether or when. Luna Amore is our resident Issue Specialist mod, and he may have a suggestion.

Do check your settings and make sure Vacation mode is off. It's worth turning it on, saving, turning it off, saving again to be sure.

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[violet]
Executive Director
 
Posts: 16207
Founded: Antiquity

Postby [violet] » Tue May 23, 2017 4:53 pm

Something happened in between scheduling the next issue for delivery and it actually arriving that changed the timer, so that when it was time to deliver the issue, it decided you weren't eligible for it any more. I can't tell what this was (I've added more logging now), but it could be something like changing one of your settings like the Issue throttle or answering an issue in the 10 minutes before your scheduled time.

Manhat wrote:How can I fix this?

You don't need to do anything; your next issue is schedule to arrive in 4 hours.

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Trotterdam
Postmaster-General
 
Posts: 10543
Founded: Jan 12, 2012
Left-Leaning College State

Postby Trotterdam » Tue May 23, 2017 7:28 pm

It happened to two of my nations that update near the same time (less than an hour ago, as of this post), but not to another nation that updates at a different time.

EDIT: To clarify: These two nations were in a state where the last issue was reported (by the notices page) to have been 6 hours ago, while the next issue was predicted (by the issues page) to be in 5 hours. Accounting for the fact that the game rounds down, this implies a between-issue gap of 12 hours even though I had no throttle, as though the issue timer were continuing on schedule but had skipped one issue. However, this predicted next issue never actually arrived, at which point the schedule was thrown off (see next post).
Last edited by Trotterdam on Wed May 24, 2017 1:23 pm, edited 1 time in total.

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Trotterdam
Postmaster-General
 
Posts: 10543
Founded: Jan 12, 2012
Left-Leaning College State

Postby Trotterdam » Wed May 24, 2017 7:29 am

Update: since my last post, all my nations failed to generate an issue on the normal timer (making for a total of three missed issues in a row for two of those nations), but as soon as I clicked to the issues page, an issue immediately appeared (only the issues page did this, not just logging in), and the timer was reset (i.e., next issue scheduled for 6 hours from when I clicked the page, rather than 6 hours from when the last issue was supposed to appear).

I hope this isn't going to become the norm.

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Vandario
Diplomat
 
Posts: 716
Founded: Oct 31, 2014
Ex-Nation

Postby Vandario » Wed May 24, 2017 8:13 am

Trotterdam wrote:Update: since my last post, all my nations failed to generate an issue on the normal timer (making for a total of three missed issues in a row for two of those nations), but as soon as I clicked to the issues page, an issue immediately appeared (only the issues page did this, not just logging in), and the timer was reset (i.e., next issue scheduled for 6 hours from when I clicked the page, rather than 6 hours from when the last issue was supposed to appear).

I hope this isn't going to become the norm.


Same thing happened here, short an issue, wouldn't pop up until clicked the issues page. Timer been reset too it seems.
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Drasnia
Minister
 
Posts: 2601
Founded: Feb 02, 2012
Ex-Nation

Postby Drasnia » Wed May 24, 2017 8:24 am

Same with me. Now I'm 4 and a half hours off.
See You Space Cowboy...

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Pencil Sharpeners 2
Diplomat
 
Posts: 601
Founded: Aug 21, 2015
Father Knows Best State

Postby Pencil Sharpeners 2 » Wed May 24, 2017 8:29 am

It seems the last 2 issues have been every 10 hours, rather than 6. All my puppets are the same.
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Tinhampton
Postmaster-General
 
Posts: 13705
Founded: Oct 05, 2016
Civil Rights Lovefest

Postby Tinhampton » Wed May 24, 2017 9:17 am

Be thankful you're not me. At 23:40 BST on Tuesday, I got Issue #056 ""Give Us Money!" Quoth The Poet". I got nothing until right now (i.e. 17:13 BST on Wednesday), when I was in receipt of Issue #110 "Too Low On Laws, Say Civilians". That's a massive seventeen-and-a-half hour gap between issues, and my issues "inbox" was empty in that period of time.
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Colonino
Civil Servant
 
Posts: 6
Founded: Apr 13, 2006
Scandinavian Liberal Paradise

Postby Colonino » Wed May 24, 2017 12:47 pm

I should have received a new issue for all three of my nations about an hour ago, nothing arrived and they show as arriving in 8 hours and 45 minutes or so.

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Outright Sadists
Lobbyist
 
Posts: 25
Founded: Mar 07, 2016
Ex-Nation

Postby Outright Sadists » Wed May 24, 2017 12:49 pm

I've had to click the issues button to receive any. It's only affecting this nation. It's annoying because I pursue NS stats obsessively, so I'd like the normal amount of issues.
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Trotterdam
Postmaster-General
 
Posts: 10543
Founded: Jan 12, 2012
Left-Leaning College State

Postby Trotterdam » Wed May 24, 2017 1:30 pm

Same situation as in my last post is still continuing (issues don't appear until I click the issues page), so it's not a click-through-once-and-it'll-fix-itself problem.

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Australian rePublic
Postmaster of the Fleet
 
Posts: 27180
Founded: Mar 18, 2013
Left-Leaning College State

Postby Australian rePublic » Wed May 24, 2017 2:30 pm

I normally recieve my issues at 42 past the hour, but recently, it's been later
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Drasnia
Minister
 
Posts: 2601
Founded: Feb 02, 2012
Ex-Nation

Postby Drasnia » Wed May 24, 2017 2:45 pm

Trotterdam wrote:Same situation as in my last post is still continuing (issues don't appear until I click the issues page), so it's not a click-through-once-and-it'll-fix-itself problem.

Once again, I can confirm this as well. Issues are not being assigned until going to the issues page and it sets the counter to 6 hours upon assignment. Admin attention is very much needed.
See You Space Cowboy...

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Australian rePublic
Postmaster of the Fleet
 
Posts: 27180
Founded: Mar 18, 2013
Left-Leaning College State

Postby Australian rePublic » Wed May 24, 2017 3:04 pm

Another error is it's not showing that my next issue has come, (it says I have 0 issues when I actually have one) I actually have to click the page and check
Last edited by Australian rePublic on Wed May 24, 2017 3:15 pm, edited 1 time in total.
Hard-Core Centrist. Clowns to the left of me, jokers to the right.
All in-character posts are fictional and have no actual connection to any real governments
You don't appreciate the good police officers until you've lived amongst the dregs of society and/or had them as customers
From Greek ancestry Orthodox Christian
Issues and WA Proposals Written By Me |Issue Ideas You Can Steal
I want to commission infrastructure in Australia in real life, if you can help me, please telegram me. I am dead serious

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Vistora
Senator
 
Posts: 3600
Founded: May 25, 2015
Capitalizt

Postby Vistora » Wed May 24, 2017 3:09 pm

I can confirm that this is occurring to me as well, on this nation as well as all of my puppets that are set to receive issues. The new issue for each 6-hour cycle only pops up when I open the page with active issues, and the timer begins then as well.

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Australian rePublic
Postmaster of the Fleet
 
Posts: 27180
Founded: Mar 18, 2013
Left-Leaning College State

Postby Australian rePublic » Wed May 24, 2017 3:13 pm

When the probkem is fixed, will they go back to their normal times or the new times?
Hard-Core Centrist. Clowns to the left of me, jokers to the right.
All in-character posts are fictional and have no actual connection to any real governments
You don't appreciate the good police officers until you've lived amongst the dregs of society and/or had them as customers
From Greek ancestry Orthodox Christian
Issues and WA Proposals Written By Me |Issue Ideas You Can Steal
I want to commission infrastructure in Australia in real life, if you can help me, please telegram me. I am dead serious

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Malaguenia
Chargé d'Affaires
 
Posts: 383
Founded: Sep 22, 2016
Ex-Nation

Postby Malaguenia » Wed May 24, 2017 3:32 pm

I am having problems as well; When I arrived home I would expect 2 issues, but i had 0 until I clicked the issues page.
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Koem Kab
Envoy
 
Posts: 294
Founded: Dec 09, 2016
Father Knows Best State

Postby Koem Kab » Wed May 24, 2017 3:33 pm

I never got my 4:40 issue, now i got to wait til 7:40
Last edited by Koem Kab on Wed May 24, 2017 3:34 pm, edited 1 time in total.

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Pencil Sharpeners 2
Diplomat
 
Posts: 601
Founded: Aug 21, 2015
Father Knows Best State

Postby Pencil Sharpeners 2 » Wed May 24, 2017 3:42 pm

I've got some more info. Not sure if it will help, but it won't do any harm. If you answer an issue before you look at your issue page, you won't receive a new issue, and the timer will be reset to 6 hours.
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Manhat
Spokesperson
 
Posts: 105
Founded: May 23, 2011
Inoffensive Centrist Democracy

Postby Manhat » Wed May 24, 2017 3:42 pm

Wow, this is quite the epidemic.

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